Patient rights & responsibilities

To be treated with dignity and courtesy, without discrimination, and to have your privacy respected during examinations and treatment.

To know the name of the doctor responsible for your care, and to have your condition, treatment options and likely results explained in a language you understand.

To give or refuse consent before a procedure or operation, after its benefits and risks have been explained, and to ask for a second opinion.

Your medical records are confidential and are shared only with the people caring for you, or as the law requires.

To be told the expected cost before planned treatment, and to receive an itemised bill.

To receive emergency assessment and stabilising care, at any hour.

To raise a concern without it affecting your care. Tell our reception staff or contact us using the details below.

Give complete and accurate information about your health, and bring previous prescriptions and reports.

Follow the care plan you agreed to, or tell your doctor if you decide not to.

Respect staff, other patients and the hospital's visiting rules, and settle bills as agreed.